Table of Contents
PRIVACY AND COOKIES NOTICE
Last updated: 10 February 2020
The website https://www.healthynatured.com (the Site) is operated by Healthy Natured (“we”, “us”, “our”), NZBN:9429047756496. Our registered office is at 60 Willis Street, Wellington, 6011.
We are committed to protecting your privacy and complying with our data protection obligations under the Data Protection Act 2018 (the DPA 2018), the General Data Protection Regulation 2016/679 (the GDPR) and any other applicable privacy legislation (together, Data Protection Law).
When you interact with us or use the Site, we act as the data controller of your personal data. This means that we are responsible for processing your personal data and deciding how to use it.
This privacy and cookies notice explains the types of personal data we may collect about you when you interact with us, why we collect it, what we use it for and what rights you have over that data.
Personal data is any information about an identifiable person. Processing is anything we do with your personal data, including using, storing, sharing and deleting it.
This notice was last updated on the date shown at the top. We may change this notice at any time by posting an updated version on the Site and will make reasonable efforts to bring any material changes to your attention. You may wish to check it before using the Site as any changes will be effective from the date that they are made.
If you have any concerns or would like further information about our use of data or this notice in general, you can contact the privacy officer at 60 Willis Street, Wellington, 6011.
We collect, store and use the types of personal data set out in the table at the end of this notice.
How Will We Use Your Personal Data?
We will use your personal data for the purposes set out in the table at the end of this notice.
Do we share your personal data?
If we share personal data we do so in accordance with Data Protection laws. We may share certain personal data:
- with government or quasi-governmental organizations, law enforcement and other regulatory authorities or third parties when required or permitted by law, including but not limited to in response to court orders, for the prevention and detection of crime and to protect intellectual property and any other legal rights;
- We may also provide third parties with aggregated but anonymized information and analytics about our customers. Before we do so we will make sure that it does not identify you.
Cookies
We and our third-party service providers use cookies and similar technologies to collect information about, and relevant to, your usage of the Site. Cookies are small text files that are stored on your computer when you visit the Site. It is standard practice to use cookies to make your experience better when using a website.
We use the following categories of cookies and similar technologies on this Site:
- Strictly necessary cookies: These cookies are essential to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details or the items you placed in your basket) cannot be provided.
- Analytics cookies: These cookies collect information about how you use the Site, for instance which pages you go to most often, what searches you perform and if you get error messages from web pages. Information these cookies collect can be used to improve how the Site works.
- Security cookies: These cookies form part of our security features, for example, by helping us detect malicious activity or violations of our terms of use.
- Social media cookies: These cookies allow you to share your activity on the Site on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the privacy policies of the social networks in question for information regarding how their cookies work.
When you visit the Site for the first time (and periodically after that), we will request your consent to the setting of all cookies other than strictly necessary cookies.
You can delete existing cookies and disable some or all types of cookies in future if you wish. To disable some or all types of cookies, you will have to change the settings on your browser. If you change your mind, you can enable cookies again at any time. Disabling cookies on your browser may stop the Site from working properly.
To find out more about cookies please visit www.allaboutcookies.org.
Site Links
Third Party links
Healthy Natured contains links to other websites. We have no control of the links those other websites may have on their site. We are not responsible for and do not review or endorse the privacy policies or practices of other Sites which you choose to access from this Site. We encourage you to review the privacy policies of those other Sites, so you can understand how they collect, use and share your personal information.
Affiliate Links
Some of our posts at www.healthynatured.com contain affiliate links. If you click on an affiliate link and later make a purchase, we may receive a small commission. Clicking on an affiliate link which earns a commission does NOT result in additional charges to you or cost you anything extra. Mentions of associated products/services/businesses within the content of the blog may or may not be noted as an affiliate in every reference. Money earned via affiliate links helps pay the fees to keep this site up and running. Thank you so much for shopping through our links to show your support for the brands that we love and the products that we share!
Amazon Associates
Healthy Natured is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.
Your Rights
We respect your rights to privacy and will respond to requests for access or control over information about you in accordance with Data Protection Law. We may require you to verify your identity before we take any action.
Depending on the reason we have your personal data, you have a right to:
- access the personal information we hold about you (commonly known as subject access);
- request that we correct or complete personal information we hold about you that is inaccurate or incomplete;
- request that we erase your personal information in some circumstances, or object to our processing it as detailed at paragraph 8.5;
- restrict how we use your personal information, in certain circumstances;
- request that we provide you with copies of your personal information in a machine-readable format or transfer it across different services; and
- where we have asked for your consent to process your data, to withdraw this consent.
These rights are limited in some situations under Data Protection Law – for example, where we can demonstrate that we are under a legal obligation to process your data.
If you wish to exercise any of these rights, please contact us using the details below.
Your Right To Object- Data Deletion Request
You have a right to object to our processing of your personal data and ask us to stop doing so. If we are processing your personal data or direct marketing purposes (which includes profiling to the extent that it is related to such direct marketing) and you object to this, we will stop processing your personal data immediately.
Send us your data deletion requests here.
If our processing of your personal data is in the public interest or pursuant to our legitimate interests and you object to this, we will stop processing your personal data unless we have compelling reasons which override your interests, or our use of your personal data is for the establishment, exercise or defense of legal claims.
We hope that we can satisfy any queries you may have about the way we process your data. However, if you have unresolved concerns you also have the right to complain to data protection authorities (in the UK, the Information Commissioner’s Office). You can call the ICO on 0303 123 1113 or go to their website: https://ico.org.uk/make-a-complaint/).
Data Retention
Your personal data will only be kept for as long as necessary for our purposes. Specific periods are set out in the table at the end of this notice.
DATA PROTECTION PRINCIPLES
We process your personal data in accordance with the following principles:
- we process your personal data lawfully, fairly and in a transparent way;
- we collect your personal data for specified, explicit and legitimate purposes; any further processing we do is compatible with the original purposes for which for which we collected it;
- we only process personal data which is adequate, relevant and limited to what is necessary to achieve the purpose for which it is processed;
- we take reasonable steps to ensure that all personal data is accurate and kept up to date where necessary;
- we do not store personal data in a form which identifies you for any longer than is necessary for the purposes of processing; and
- we process personal data securely and in a way that protects against unauthorized or unlawful processing, accidental loss, destruction or damage.
When we ask for your personal data we will tell you whether you are required by law or contract to provide it, and what will happen if you do not provide the data.
What Is Our Lawful Basis For Processing?
We will only process personal data when we have a lawful basis for doing that processing. The table at the end of this notice sets out the lawful basis we rely on for each type of data we process.
We will choose one of the lawful bases in the GDPR to justify how we use your personal data. These are:
- Consent: You have given consent to the processing of your personal data for one or more specific purposes.
- Contract: The processing is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract.
- Legal obligation: We need to process your personal data to comply with a legal obligation.
- Vital interests: The processing is necessary to protect the vital interests of you or another person.
- Public interest: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of some official authority.
- Legitimate interests: Processing is necessary for the purposes of legitimate interests pursued by us or someone else, except where such interests are overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.
Table Of Personal Information We Use
The table below sets out detailed information about our purposes for processing, the basis for processing and the retention period for the personal data.
| Category of personal data | Purpose of processing | Lawful basis for processing | Retention period |
| Name and contact details | To ensure purchases are delivered to correct address, enable us to send order updates and for fraud prevention and detection. | Performance of contract Consent | For 24 months since last logged on. |
| Payment information | To take payment, process refunds and for fraud prevention and detection. | Performance of contract Consent | For 24 months since you last logged on to the site. |
| Contact history | To provide customer service and support. | Performance of contract Consent | For six years since you last logged on to the site. |
| Purchase history | To provide customer service and product support. | Performance of contract Consent | For six years since you last logged on to the site. |
| Responses to surveys, competitions and promotions | To be able to run the survey, competition and / or promotion and make award. | Performance of contract Consent | For 24 months from the date last entered. |
| Customer comments and product reviews | To improve our customer service, ensure product satisfaction and when necessary to establish, exercise or defend legal claims. | Improve our service, fulfil our contractual duties and maintain professional trusted standards Performance of contract Consent | For 6 years |
| Information generated in the course of the use of our products and services | To gain customer feedback and suggestions, to improve and test the features and function of our Site. | Performance of contract Consent | For 3 years. |
| Information collected through cookies and similar technologies | To conduct and store site usage analytics, statistical and trend analysis and conduct market research. | Performance of contract Consent | For three years since you last logged on to the Site. |
Bootstrapped Ventures, the developer of WP Recipe Maker, does not have access to any of the data collected by the plugin. This is all stored in your local database and not communicated back to us. Take note of the following topics for your own privacy policy.
What Personal Data We Collect and Why We Collect It
Comments
When comment ratings are enabled we store the rating a user has given to a recipe along with the personal data WordPress core stores.
Cookies
Information about our use of cookies
This website www.healthynatured.com uses cookies to help us provide our users with a good experience when they browse our website and also allows us to improve our site.
What is a cookie?
A cookie is a small file of letters and numbers that we store on user’s browser or their computer’s hard drive if they agree. Cookies contain information that is transferred to user’s computer’s hard drive.
Types of cookies and how we use them
We perform cookie scans on our website on a regular basis and maintain our cookie list updated. We classify cookies in four categories:
Necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable website visitors to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Preferences cookies. These are used to recognize users when they return to our website. This enables us to personalize our content for them and remember their preferences (for example, their choice of language or region).
Marketing cookies. These cookies record users’ visits to our website, the pages they have visited and the links they have followed. We will use this information to make our website and the advertising displayed on it more relevant to our website visitors interests.
When user ratings are enabled we store the IP address upon voting. This is used as (one of the) measures to prevent rating spam.
Their own manually input information
With the Recipe Submission feature personal data can be collected, depending on the fields that were added to the form. This can include the user email and name. When using the reCAPTCHA feature you will be agreeing to the reCAPTCHA terms of use and privacy policy.
How long we retain your data
Our cookies are stored for 30 days. User submitted data is stored indefinitely in the local database.